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NRCA recommends you prequalify roofing contractors. The following guidelines will help:

Do your research

  • Check for a permanent place of business.
  • Make sure the contractor has a phone number, tax identification number and business license where required.

Check coverage

  • Ask for copies of the contractor’s liability insurance coverage and workers’ compensation certificates and make sure both are in effect through the duration of your job.

Look for a proven track record

  • The contractor should readily offer client references and a list of completed projects. You can call these clients to ask whether they were satisfied with the work.

Set the scope

  • Insist on a written proposal and look for complete descriptions of the work and specifications, as well as start and completion dates and payment procedures.

Check their network

  • Check whether the contractor is a member of any local, regional or national roofing industry association, such as NRCA. Membership demonstrates a commitment to the industry and professionalism.

Call your local Better Business Bureau

  • Your local BBB can tell you whether any complaints have been filed against the company.

Understand the process

  • Ask the contractor to explain the planned project supervision and quality control procedures.
  • Request the name of the person who will oversee your project and how many workers will be on-site.
  • Carefully read the warranty and make sure you understand the provisions that will void it.
  • Keep a healthy skepticism about the lowest bid. If it sounds too good to be true, it probably is. Price is only one criterion for selecting a roofing contractor.

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