No one wins when disputes reach arbitration

Note: Documents in this section are provided as Adobe Acrobat PDF files. In order to print and view PDF files, the Adobe Acrobat Reader software/plugin, which runs on Microsoft Windows, Macintosh, OS/2 and various versions of UNIX, must be installed on your computer. Adobe Acrobat Reader is available for download as freeware from Adobe Acrobat's website. Please note that the resolution of on-screen versions is not as high as printed versions of PDF files.