NRCA will offer For Foremen Only, Level 2, Nov. 7 in Rosemont, Ill.
The one-day class reviews discussions about communication and management techniques learned in Level 1 with increased attention to disciplinary conversations and intervention. Level 2 further focuses on building relationships with customers and handling customer complaints and includes exercises and conversations to develop leadership skills.
Previous participation in For Foremen Only, Level 1, is preferred but not required.
