NRCA asked …

November 19, 2020

What is the most valuable lesson you have learned from your employees? Three NRCA members share their lessons.

Chad Collins

The most valuable thing I’ve learned from our employees is to look at decisions and the impact of decision-making through the eyes of others—to be willing to walk around to the other side of a conversation and try and see things through someone else’s eyes. I’m a better employer—and person—because of the love and appreciation for others our employees have taught me during the past 18-plus years!

—Chad Collins, Bone Dry Roofing Co., Bogart, Ga.

Erica Jackson

I’ve learned to truly listen. Every member of my team has a different and valued perspective. My employees are able to see parts of CYE that I no longer see on a day-to-day basis. They have wonderful ideas, recommendations for change and suggestions for how we can be more efficient. I’ve learned to encourage and be able to receive honest communication and listen.

—Erica Jackson, CYE Enterprises Inc., Jacksonville, Fla.

Rod Petrick

The most valuable lesson I have learned from my employees is to listen to their ideas and give them the opportunity to try what they have brought forward. These are the guys we count on every day; they are on the roof making it happen. Because of this, they know what works and what doesn’t. They understand that we have bid a certain number of man-hours for a project, and with their input, things go well!

—Rod Petrick, Ridgeworth Roofing Co. Inc., Frankfort, Ill.

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