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News Feb. 25, 2025

How can leaders connect with millennial and Gen Z workers?

The current workforce consists of baby boomers (15%), Gen-Xers (31%), millennials (36%) and Gen-Zers (18%), according to Inc. As baby boomers retire and millennials and Gen Z fill the gap, the perspectives of these young people will shape the future of the workplace.

Inc. shares the following strategies to help leaders communicate with their millennial and Gen Z workers.

  1. Be open to flexible work styles. Millennial and Gen Z workers value work-life balance and flexibility. Be open to different communication styles and give them space to work in their own way.
  2. Spark passion and purpose. These workers want purpose in their work, so create a compelling mission and vision and assign tasks that closely align with that mission and vision so these employees feel involved and inspired.
  3. Be brief and direct. Millennials and Gen Z workers value efficiency. Be direct and to the point when communicating rather than wasting words.
  4. Define specific expectations. Prevent misunderstandings by describing projects, goals and deliverables in clear terms.
  5. Be a digital communicator. Millennials and Gen Z grew up with technology, so be open to working through digital communications such as team portals, messaging and video conferencing.
  6. Provide paths for career advancement. Younger employees are ambitious, so provide regular feedback, performance metrics and opportunities for career development in your company.
  7. Prioritize social responsibility. Many millennial and Gen Z workers are socially conscious and expect the same from their employers. Ensure your company makes social and community commitments and that employees have an opportunity to participate.
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