Employer FAQs

General

The simple answer is it's good for your business. You demonstrate your commitment to quality, professionalism and consumer protection while giving your company a significant competitive advantage.

Benefits of having an NRCA ProCertified workforce include:

  • Strengthened customer and supplier confidence
  • Consistency of installation (fewer problems and callbacks)
  • Enhanced reputation and position in your local market(s)
  • Increased profitability

When you invest in your workers, you show them you appreciate their knowledge and skills and want them to have successful, long-lasting careers with your company. When you consider all the benefits of certifying your workforce, you quickly realize it can dramatically and positively affect your company.

Yes! Certified installers and foremen are important to have on every job regardless of whether they are employees or subcontractors. NRCA ProCertified® installers have the experience and skills to perform high-quality installations, avoiding problems and callbacks from customers. And ProCertified foremen have the project management, safety and customer service skills needed on every job site.

Subcontractors of NRCA members can apply for ProCertification at the member rate. For more information, click here.

NRCA has heard from many organizations, building owners, states, municipalities, insurance companies and other entities that they will begin requiring NRCA ProCertified installers and foremen to be on jobsites in the future. In addition, many roof consultants and specification writers report they will be requiring ProCertified workers in their specs. Similar to the CERTA program, where many organizations and jurisdictional entities require CERTA applicators whenever torches are used, it is expected that entities will require NRCA ProCertified workers on jobsites.

This dynamic already exists. Your best employees are already the target of competition. Your investment into their careers is more likely to build loyalty, not destroy it. Employee satisfaction goes up when employees feel valued and see their employers invest in them.

ProCertification is only for experienced workers; however, NRCA provides information to help workers decide whether they are ready to pursue certification. While more seasoned installers may feel they are ready to take their exam without preparation, NRCA recommends that all candidates take time to review NRCA's ProCertification readiness checklists, tutorials and practice exams on the NRCA Readiness Resources page.

Yes. Candidates can access NRCA ProCertification tutorials, practice exams, and readiness checklists at nrca.net/procertreadiness.

No. As long as the ProCertification applicant meets the experience and skills requirements, no specific training is required. However, NRCA has curriculum that you can use for new and inexperienced workers looking to become safety conscious, skilled roof system installers. This training gives a foundational level of knowledge so they can add value on a job site more quickly, but it alone is not enough to prepare someone to be certified. They need to practice and become skilled over time.

Testing information

A roofing worker seeking installer certification must schedule his or her hands-on, skills- based performance exam with a ProCertification Qualified Assessor. To find a Qualified Assessor in your area, visit NRCA’s Qualified Assessor Directory.

NRCA ProCertification requires two exams for installer certification and one exam for foreman certification.

The online knowledge exam for installers tests their proficiency in general roofing knowledge and can be taken anytime and anywhere, including at home. The hands-on performance exam for installers tests installation skills and may be taken at any location that meets NRCA's standard testing conditions.

Potential locations include a roofing contractor's shop, local manufacturer's training center, local distribution center, local union training facility, vocational school, community college or other similar facility. In addition to these independent testing locations, NRCA also is establishing Authorized Testing Locations that will be listed publicly and searchable by ZIP code on NRCA's website.,/p>

All hands-on performance testing activities are scheduled by NRCA ProCertification Qualified Assessors. To find a Qualified Assessor in your area, visit NRCA’s Qualified Assessors Directory.

Foremen must take a computer-based exam at a local Prometric testing facility. Prometric offers thousands of testing sites across the world searchable by ZIP code or country. To find the center nearest you, visit www.prometric.com.

Yes. All information, materials and tests are available in English and Spanish. If you are concerned about a particular worker's literacy, the online knowledge exam also is available as an "audio-delivery" option where the questions can be heard via a headset at the Prometric location. Spanish-speaking ProCertification candidates can have their hands-on performance exams conducted by an NRCA Qualified Assessor who speaks conversational Spanish.

The online knowledge exam is time-limited; most candidates finish in less than an hour but are allowed up to 1 hour for the installer online exam and up to 2 hours for the foreman computer-based exam.

Foremen candidates should arrive 15 minutes before their scheduled exam times to complete the secure check-in process. They are allowed up to 15 minutes to view the online tutorial before starting the timed exam.

The hands-on, skills-based performance exam also is time-limited and takes up to three hours to complete depending on the type of roof system. Candidates are advised to arrive 30 minutes before their scheduled hands-on exam times to check in and complete any needed setup tasks.

To gain admission to all NRCA ProCertification testing centers, candidates must present a valid (unexpired) government issued photo ID such as a driver's license, passport or work authorization card. Failure to supply proper identification at the time of the exam is considered a missed appointment, and an additional exam fee may apply.

Fees

The roof system installer certification fee includes NRCA staff review of an application per person per discipline plus unlimited access to the related online knowledge exam.

The roof system installer certification fee does not include the cost of the hands-on, skills-based performance exam. That cost is determined by the Qualified Assessor conducting the exam and the applicant. Fees typically range from $0 to $250.

The roofing foreman certification fee covers NRCA staff review and one attempt at the computer-based knowledge exam.

Once an installer or foreman is NRCA ProCertified, the certification is valid for three years, and the installer or foreman will receive his or her NRCA ProCertification ID card, hardhat decals and digital badge as evidence of certification.

Yes; an applicant may retake either the knowledge exam or the hands-on, skills-based performance exam if needed. An applicant is assigned unlimited access to the online knowledge exam upon registration.

The hands-on performance exam may be rescheduled with the same NRCA Qualified Assessor or a different Qualified Assessor. The Qualified Assessor is required to give NRCA a 10-day notice for any scheduled performance exam.

A candidate for the roofing foreman certification may submit the retest form for the computer-based knowledge exam after a six-day grace period.

NRCA advises candidates who fail an exam to review the Job Task Analysis and the tasks listed in the Employer Verification Form to better prepare for the exam retake.

If a candidate cancels within 5-days of their exam, misses their appointment or fails to provide a valid photo ID upon arrival, Prometric will charge the candidate a rescheduling fee. If a candidate is not successful at passing the online exam, NRCA will charge a retake fee of $199 for members and $399 for nonmembers. NRCA Qualified Assessors charge their own retake fees; NRCA is not involved with hands-on testing fees charged by NRCA Qualified Assessors.

No, the Qualified Assessor fee is not included in the registration fee. Qualified Assessors set their own pricing, which may be negotiated between the candidate and the Qualified Assessor.

The fee is based on an hourly rate set by the Qualified Assessor, plus any travel-related expenses. This fee may change based on the location of the exam and the travel required.

Passing the exams

Knowledge exam results only are reported as a pass/fail score. Candidates completing hands-on, skills-based performance exams must complete evaluation forms to rate their Qualified Assessors before they can see their performance exam scores. All scores are calculated using standard psychometric practices.

For both exams, NRCA only will provide general feedback, such as areas of poor performance; not question- or task-specific results .

No, not unless the employee identifies you as an authorized representative on his or her application. The International Organization for Standardization’s (ISO’s) certification standards protect candidate privacy and state the certification body (NRCA) may only communicate with the candidate and, as indicated by the candidate on his or her application, with the candidate’s authorized representative.

Certification Renewal

Yes, every three years NRCA ProCertified Installers and Foremen can renew their certifications by completing and documenting a designated number of hours of system-specific work experience along with technical and safety training.

NRCA ProCertified individuals who hold a certification in more than one system will need to complete and document system-specific work experience for each certification held. Technical and safety training hours may be used toward the renewal for multiple certifications if the training was completed within three years of earning each certification. A separate renewal fee is required for each certification.

For more information, visit the NRCA Certification Renewal page.

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