Employer FAQs

General

The simple answer is it's good for your business. You demonstrate your commitment to quality, professionalism and consumer protection while giving your company a significant competitive advantage.

Benefits of having an NRCA ProCertified workforce include:

  • Strengthened customer and supplier confidence
  • Consistency of installation (fewer problems and callbacks)
  • Enhanced reputation and position in your local market(s)
  • Increased profitability

When you invest in your workers, you show them you appreciate their knowledge and skills and want them to have successful, long-lasting careers with your company. When you consider all the benefits of certifying your workforce, you quickly realize it can dramatically and positively affect your company.

NRCA has heard from many organizations, building owners, states, municipalities, insurance companies and other entities that they will begin requiring NRCA ProCertified installers and foremen to be on jobsites in the future. In addition, many roof consultants and specification writers report they will be requiring ProCertified workers in their specs. Similar to the CERTA program, where many organizations and jurisdictional entities require CERTA applicators whenever torches are used, it is expected that entities will require NRCA ProCertified workers on jobsites.

This dynamic already exists. Your best employees are already the target of competition. Your investment into their careers is more likely to build loyalty, not destroy it. Employee satisfaction goes up when employees feel valued and see their employers invest in them.

Possibly, but most likely it is not necessary. ProCertification is only for experienced workers; however, NRCA provides information to help workers decide whether they are ready to become certified. To access NRCA ProCertification readiness checklists, tutorials and practice exams, visit NRCA's Readiness Resources page.

Yes. Candidates can access NRCA ProCertification tutorials, practice exams, and readiness checklists at nrca.net/procertreadiness.

No. As long as the ProCertification applicant meets the experience and skills requirements, no specific training is required. However, NRCA has curriculum that you can use for new and inexperienced workers looking to become safety conscious, skilled roof system installers. This training gives a foundational level of knowledge so they can add value on a job site more quickly, but it alone is not enough to prepare someone to be certified. They need to practice and become skilled over time.

Testing information

A roofing worker seeking certification must schedule his or her hands-on, skills-based performance exam with a ProCertification Qualified Assessor and NRCA can help locate one for you. For more information about finding a Qualified Assessor in your area, call (866) ASK-NRCA (275-6722) and ask for the Certification Department.

NRCA ProCertification consists of two unique but straightforward exams. One is to test their knowledge on the roofing system, the second is to test a worker's actual installation skills.

The first is an online exam taken at a local Prometric computer testing facility. Prometric offers thousands of testing sites across the world searchable by ZIP code. To find the center nearest you, visit www.prometric.com.

The second exam is a hands-on, skills-based performance exam and may be taken at any physical location as long as the location meets NRCA's standard testing conditions.

Potential locations include a roofing contractor's shop, local manufacturer's training center, local distribution center, local union training facility, vocational school, community college or other type of facility. In addition to these independent testing locations, NRCA also is establishing Authorized Testing Locations that in the future, will be listed publicly and searchable by zip code on NRCA's website.

All hands-on performance testing activities are scheduled by NRCA ProCertification Qualified Assessors. To find a Qualified Assessor in your area, call (866) ASK-NRCA (275-6722) and ask for the Certification Department.

Yes. All information, materials and tests are available in English and Spanish. If you are concerned about a particular worker's literacy, the online knowledge exam also is available as an "audio-delivery" option where the questions can be heard via a headset at the Prometric location. Spanish-speaking ProCertification candidates can have their hands-on performance exams conducted by an NRCA Qualified Assessor who speaks conversational Spanish.

The online exam is time limited; most candidates finish in less than an hour but they are allowed up to 2 hours. Candidates should arrive 15 minutes before their scheduled exam times to complete the secure check-in process. They are allowed up to 15 minutes to view the online tutorial before starting the timed exam.

The hands-on, skills-based performance exam also is time limited and takes up to 2 1/2 hours to complete depending on the type of roof system. Candidates are advised to arrive 30 minutes before their scheduled hands-on exam times to check-in and complete any needed setup tasks.

To gain admission to all NRCA ProCertification testing centers, you must present a valid (unexpired) government issued photo ID such as a driver's license, passport or work authorization card. Failure to supply proper ID at the time of the exam is considered a missed appointment and an additional exam fee may apply.

Fees

The certification fee covers NRCA staff review of an application and one attempt at the online exam, per person per discipline. Once certified, the installer's certification is valid for 3 years. The installer also receives his or her NRCA ProCertification ID card, hardhat decals and digital badge as evidence of their certification.

The certification fee does not include the cost of the 2nd, hands-on, skills-based performance exam. That cost is arranged between the Qualified Assessor conducting the exam and the applicant. Previous fees have ranged from $0 to around $250.

Yes; an applicant may retake either the online exam or the hands-on, skills-based performance exam if needed. A candidate may retake the online portion of the exam after a five-day grace period.

The hands-on performance exam may be rescheduled with the same NRCA Qualified Assessor, or a different Qualified Assessor. The Qualified Assessor is required to give NRCA a 10-day notice for any scheduled performance exam.

NRCA advises candidates who fail an exam to review the Job Task Analysis and the tasks listed in the Employer Verification Form to better prepare for the exam retake.

If a candidate cancels within 5-days of their exam, misses their appointment or fails to provide a valid photo ID upon arrival, Prometric will charge the candidate a rescheduling fee. If a candidate is not successful at passing the online exam, NRCA will charge a retake fee of $199 for members and $399 for nonmembers. NRCA Qualified Assessors charge their own retake fees; NRCA is not involved with hands-on testing fees charged by NRCA Qualified Assessors.

The hands-on, skills-based performance exam is a timed event. Only the Qualified Assessor can estimate how long it may take, therefore only he or she can set the fee they need to charge. As more Qualified Assessors become available, we see pricing going down, not up. If you are concerned, there are ways to mitigate this expense. For example, you could competitively bid with several Qualified Assessors to provide this service or assess multiple workers at the same time by the same Qualified Assessor.

What happens next?

Exam results only are reported as a pass/fail score. Candidates must complete an evaluation form to rate his or her Qualified Assessor before they can see their performance exam score. All scores are calculated using standard psychometric practices.

For both exams, NRCA only will provide general feedback, such as areas of poor performance; not question- or task-specific results .

No, not unless the employee identifies you as an authorized representative on his or her application. The International Organization for Standardization’s (ISO’s) certification standards protect candidate privacy and state the certification body (NRCA) may only communicate with the candidate and, as indicated by the candidate on his or her application, with the candidate’s authorized representative.

 

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